Privacy Policy

DATA  AND INFORMATION PRIVACY POLICY

Ramada Hotel & Suites By Wyndham Halong Bay View

  1. GENERAL INTRODUCTION

We are committed to keeping your information safe when you visit the website https://ramadasuiteshalongbay.com/ (hereinafter referred to as the “Website”). All personal information you provide will be encrypted and secure.


We understand that your privacy is important, so we will clearly explain the types of information that are being collected and how we use it. We may also update these privacy policies and practices occasionally, so please check here often.

We are committed to the confidentiality of our customers’ personal information and make every effort to use appropriate measures to protect our customers’ personal information against unauthorized access. We have implemented a security program with a team that designs and maintains security so that your information is always carefully stored in the system. Site servers/systems are configured with standard data encryption, obfuscation, and firewalls.

By logging into the website and making a reservation on the website, We understand that you have read and agree to the contents of this privacy policy and this privacy policy applies only to our website https://ramadasuiteshalongbay.com/. The information provided may be converted, stored, and processed where our servers, central databases, and system equipment are located and/or operated, which may be located outside your country of residence or where you connect to our web to provide personal information;

Note: In the event of force majeure unauthorized access occurs beyond our control, We will not be responsible in any way for any claims, disputes or damages. arising out of or in connection with such unauthorized access.

  1. WHAT INFORMATION IS COLLECTED? HOW TO USE INFORMATION?

This Privacy Policy covers two types of information collected at the website: Personal information and Aggregate information.

The term “personal information” in relation to data that you voluntarily provide includes the use of your identity and/or the companies acting on your behalf who are accessing and using this website. For example: Full name, E-mail address, Phone number, date of birth, Gender, Nationality, and/or some other personal information. It is your responsibility to ensure that the personal information you have provided to us is completely accurate, complete, and not misleading.

The term “aggregated data” refers to general information about you such as visits to the website, IP address, etc.

We may collect your information for one or more of the following purposes:

  • Helping you plan and booking rooms/services at the Hotel
  • Email you about our promotions or special programs
  • Sending marketing communications or surveys to you
  • Answering your questions or suggestions
  • Improving the quality of your visit to our website
  • Statistics and measurement of activities on the website to improve the benefits of customers’ website visits.
  • Other purposes in accordance with Vietnamese law
  1. PERSONAL/ORGANIZATION CAN ACCESS TO INFORMATION

Customers agree that: in case of necessity, the following agencies/organizations/individuals have the right to access and collect their information, including:

  • Board Of Directors
  • Competent state agency
  • Complainant can prove Customer’s violation (if any)
  1. CONTACT US

If you have any questions regarding our privacy policy, or have any concerns or complaints about our privacy policy, please contact us using the information below.

BRANCH OF HONG QUAN HOTEL MANAGEMENT JOINT STOCK COMPANY IN QUANG NINH

Business registration license number 0107938751-001 issued by the Department of Planning and Investment of Quang Ninh province on 12/02/2020

Head office: Hong Tien Street – Tran Hung Dao Ward – Ha Long City – Quang Ninh.

Email: Info@ramadasuiteshalongbay.com

Phone: (84) 2033 853 666